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Privacy Policy

At XINTAILONG TRADINGO.，LIMITED , accessible from [ xtltra.store ] , one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by XINTAILONG TRADINGO.，LIMITED and how we use it.

1. Information We Collect
We collect personal information that you voluntarily provide to us when you:

  • Place an order (e.g., name, billing/shipping address, email address, phone number, payment information).

  • Sign up for our newsletter.

  • Contact us via email or our contact form.

  • Browse our website (automatic collection of IP address, browser type, etc.).

2. How We Use Your Information
We use the information we collect in the following ways:

  • To process and fulfill your orders, including sending invoices and order confirmations.

  • To communicate with you about your order or customer service requests.

  • To send you marketing emails (if you have opted in). You can unsubscribe at any time.

  • To improve our website and customer experience.

  • To comply with legal obligations.

3. Cookies and Tracking
We use cookies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can choose to disable cookies through your browser settings.

4. Sharing Your Information
We do not sell, trade, or rent your personal identification information to others. We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors like Stripe/PayPal, shipping carriers like USPS/UPS), as long as those parties agree to keep this information confidential.

5. Third-Party Links
Our website may contain links to external sites that are not operated by us. We are not responsible for the privacy practices of other sites.

6. Security
We implement a variety of security measures to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.

7. Your Rights (CCPA - for California Residents)
If you are a California resident, you have the right to request that we disclose what personal information we collect, use, or delete your personal information.

8. Children‘s Information
Our website is intended for use by adults. We do not knowingly collect any Personal Identifiable Information from children under the age of 13. If you believe that your child provided this kind of information on our website, we strongly encourage you to contact us immediately.

9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with a new "Last updated" date.

10. Contact Us
If you have any questions about this Privacy Policy, please contact us at [ xintailong-trade@outlook.com ] .